Know what NOT to flush

Wastewater treatment equipment is designed for toilet paper and human waste. Items like fats, oils, greases, feminine hygiene products, and wipes of any kind should never be flushed down the toilet or poured down a drain. Flushing these items causes equipment to fail, poses a health and safety risk to staff – and can even put your home at risk of sewage back-ups.

Protect Your Pipes

  • Use toilet tissue mist that adds moisture to toilet paper and can be used instead of personal wipes. Wipes clog pipes, and should never be flushed, even if the packaging says you can.
  • Use a washable microfibre e-cloth, which can be used instead of disposable cleaning wipes.
  • Use reusable baby wipes that can be washed and dried.
  • Use menstrual cups or washable cloth menstrual pads, which are environmentally-friendly alternatives to feminine hygiene products. Never flush any feminine hygiene product or its packaging.
  • Keep cooking fats, oils and greases (FOG) out of the drain. Food scraps, butter, cooking oil, soups and sauces are all types of FOG. When poured down the drain, they solidify and build-up inside plumbing pipes and can create a sewer back-up in your home.
  • Use a hair trap for your shower and bathroom sink that can capture hair that otherwise clogs your plumbing and gets caught in lift-station pumps.

Other top clog offenders that should never be flushed include paper towels, rags, dental floss and hypodermic needles. 

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